Terms of service
1. Overview
This website is operated by Delibre. Throughout the site, the terms “we,” “us,” and “our” refer to Delibre. The terms “you” and “your” refer to the customer, visitor, or user of our website.
By accessing our website or purchasing from us, you agree to comply with these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
2. Online Store Terms
By using our website, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you have permission from a parent or legal guardian.
You agree not to use our products, website, or services for any illegal or unauthorized purpose. You also agree not to violate any applicable laws while using our website.
3. Products and Availability
Delibre carefully curates its products to provide an elevated shopping experience. However, product availability may change at any time without notice.
We reserve the right to limit quantities, discontinue products, or refuse service where necessary. Product descriptions, images, sizing, colors, and prices are presented as accurately as possible, but we cannot guarantee that your device display will show colors exactly as they appear in person.
4. Pricing and Payments
All prices are displayed in the currency shown at checkout and may be subject to taxes, shipping fees, duties, or other applicable charges.
We reserve the right to update prices, correct pricing errors, or modify promotions at any time without prior notice.
Payment must be completed at checkout before an order can be processed. By submitting payment information, you confirm that you are authorized to use the selected payment method.
5. Orders
Once an order is placed, you will receive an order confirmation by email. This confirmation does not guarantee acceptance of your order.
We reserve the right to cancel or refuse any order for reasons including, but not limited to, suspected fraud, incorrect pricing, product unavailability, payment issues, or inaccurate customer information.
Please ensure that your shipping and billing details are accurate before placing your order. Delibre is not responsible for delays or delivery issues caused by incorrect or incomplete information provided by the customer.
6. Shipping
Orders are processed and shipped according to our Shipping Policy. Delivery times are estimates and are not guaranteed.
Delibre is not responsible for shipping delays caused by carriers, customs, weather, holidays, incorrect addresses, or other circumstances beyond our control.
Once an order has been handed to the shipping carrier, delivery is no longer fully within our control.
7. Returns, Store Credit, and Refunds
Returns are handled according to our Return & Refund Policy.
Eligible returns may be accepted for store credit only, unless otherwise required by law. Items must meet our return conditions to be approved.
Certain items may be final sale for hygiene, quality, promotional, or clearance reasons.
8. Accuracy of Information
We aim to provide accurate and up-to-date information on our website. However, we do not guarantee that all product descriptions, pricing, availability, images, or other content will always be complete, accurate, or error-free.
We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate, including after an order has been placed.
9. Account Information
If you create an account with Delibre, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account.
You agree to provide accurate, current, and complete information when creating an account or placing an order.
10. Promotions and Discounts
Promotional codes, discounts, and special offers may be subject to specific conditions, expiration dates, and exclusions.
Promotions cannot be applied retroactively unless stated otherwise. We reserve the right to modify, suspend, or cancel promotions at any time.
11. Third-Party Tools and Links
Our website may include access to third-party tools, apps, payment providers, shipping services, or links to external websites.
These third parties operate independently from Delibre. We are not responsible for their content, policies, services, security, or practices. We encourage you to review their terms and privacy policies before using their services.
12. User Comments, Reviews, and Submissions
If you submit reviews, comments, photos, feedback, or other content to Delibre, you agree that we may use, display, reproduce, or share that content in connection with our website, marketing, or business operations.
You agree not to submit content that is false, offensive, unlawful, misleading, abusive, or that violates the rights of another person or business.
We reserve the right to remove or refuse content at our discretion.
13. Prohibited Uses
You may not use our website or services to:
- Violate any law or regulation
- Infringe on our intellectual property or the rights of others
- Submit false or misleading information
- Upload harmful code, viruses, or malicious content
- Interfere with the security or operation of our website
- Attempt to gain unauthorized access to our systems
- Harass, abuse, insult, harm, or discriminate against others
- Use our website for fraudulent or unauthorized activity
We reserve the right to restrict or terminate access to our services if these terms are violated.
14. Intellectual Property
All content on the Delibre website, including text, images, branding, graphics, logos, product names, designs, and website content, is owned by or licensed to Delibre.
You may not copy, reproduce, distribute, modify, or use our content without our prior written permission.
15. Limitation of Liability
Delibre provides its website, products, and services on an “as available” basis.
To the fullest extent permitted by law, Delibre is not responsible for indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services.
Nothing in these Terms limits rights that cannot be excluded under applicable law.
16. Indemnification
You agree to indemnify and hold Delibre harmless from any claims, damages, losses, liabilities, or expenses arising from your violation of these Terms, your misuse of our website, or your violation of any rights of another party.
17. Privacy
Your submission of personal information through our website is governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.
18. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, services, legal obligations, or website operations.
When changes are made, we will update the “Last Updated” date on this page. Your continued use of our website after changes are posted means you accept the updated Terms.
19. Contact Information
If you have any questions about these Terms of Service, please contact us using the contact details provided on our website.
Delibre
Customer Support: support@delibre.ca